eDiscovery Survey  ·  Bento Pré research

eDiscovery and document production survey

Hey — Karol from Bento. We're trying to understand how plaintiff-side firms actually deal with the document side of complex litigation: what works, what doesn't, what's worth the money. These questions are about your real workflow, not what an eDiscovery vendor wants you to say.

Should take you about five minutes. Three short blocks. Skip anything that doesn't apply.

Mixed-format document productions

When opposing counsel sends you a production, it's rarely one clean PDF. You get PDFs, scans, ZIPs, DVDs, exported emails, sometimes formats nobody at the firm recognizes. We want to know how that lands at your firm.

Do you regularly deal with mixed-format document productions?
When you do, what tools or workarounds do you reach for? Pick all that apply.
How important is handling these productions well to your practice?
Not importantCritical
How would you rate the way your firm handles them today?
PainfulWorks great
Where does it actually break down — what's the pain? Pick all that apply.
No worries — we'll skip the rest of this section. Scroll down to the next one.

Triaging productions before paying for eDiscovery

Loading every page of a production into Everlaw, Logikcull, or Case Fleet runs into real money fast. The smart move is triage before ingestion — but doing the triage is its own job.

Do you triage incoming productions before pushing data into an eDiscovery platform?
What does that triage actually look like — tools, people, process? Pick all that apply.
How important is keeping eDiscovery costs in check on your cases?
Not importantCritical
How would you rate your current approach to pre-eDiscovery triage?
PainfulWorks great
What's the hardest part — where would you most want help? Pick all that apply.
No worries — we'll skip the rest of this section. Scroll down to the next one.

Organizing evidence to support a legal theory

Once the documents are in front of you, the real work is mapping evidence to the elements of your case — finding the few documents that tell the story, and making sure you haven't missed the one that kills you.

Do you actively organize evidence by legal-theory element on your cases?
What's your method — folders, software, paralegal system, something else? Pick all that apply.
How important is this part of case prep to your work?
Not importantCritical
How would you rate the way you do it today?
PainfulWorks great
What slows you down or worries you about how it gets done? Pick all that apply.
No worries — we'll skip the rest of this section.

A few quick details about your practice

What's your primary practice area?
How big is your firm?
Roughly how much does your firm spend on eDiscovery platforms per year?
Would you be open to a 15-minute follow-up call to dig deeper?
About your responses: This survey is research, not a sales pitch. Your responses are linked to your name in our research database so we can correlate them with our prior interview notes, follow up if you opt in above, and avoid sending you a duplicate request. Your name and answers stay inside Bento and aren't shared with any third party. If you'd rather not participate, simply close this tab — nothing is recorded until you click submit.

That's it. Thanks.

Every response makes our research sharper. If you said yes to a follow-up, I'll be in touch in the next week or two. Otherwise, you're done — go win a case.

— Karl, Bento Security

Bento Security · bentosecurity.com